Privacy Policy

Privacy Policy – Dalman's Market

Last Updated: January 2026

What We Collect

When you use Dalman's Market, we collect:

Your name, phone number, and email address

Your delivery address(es)

Order history and preferences

Payment information (processed securely by Razorpay—we don't store your card details)

Website activity through Google Analytics and pixel tracking (how you browse our site)

Why We Collect This

We use your information to:

Deliver your orders – Your address goes to our delivery partners and gig workers to complete delivery within 60 minutes

Process payments – Razorpay handles all card and payment data securely

Improve our service – We track how you use our website to make it better

Send you order updates – WhatsApp/SMS notifications about your orders

Marketing & special offers – We'll send you discounts, promotions, and personalized offers based on your purchase history (you can unsubscribe anytime)

Customer support – To help you with orders or issues

How Long We Keep Your Data

Order history: We keep your data indefinitely for loyalty programs and your purchase history

Payment details: Razorpay stores these securely; we only see order confirmations

Marketing consent: We keep your preferences until you unsubscribe

Who We Share Your Data With

We share your information only with:

Razorpay – To process payments securely

Our delivery team – Your address and phone number (only for delivery)

Third Party Delivery Person – When we call them for extra delivery support (with your address and contact info)

Google Analytics & tracking pixels – For website analytics only (no personal identification)

We do not sell your data to anyone else.

Your Rights

You can:

View your data – Log into your account anytime

Unsubscribe from marketing – Click "unsubscribe" in any marketing message, or contact us

Delete your account – Email us with your request

Update your information – Change your address, phone, or email in your account settings

Security

All payments go through Razorpay's secure, encrypted system

Your data is stored safely and accessed only by Dalman's Market staff who need it

We do not store credit card information on our servers

Cookies & Tracking

Our website uses:

Google Analytics – To understand how customers use our site (no personal data tracked)

Pixel tracking – To show you relevant ads on other websites (based on what you browsed)

Session cookies – To keep you logged into your account

You can disable cookies in your browser settings anytime.

Contact Us

Have questions about your data? Contact us:

Email: hello@dalmans.in

WhatsApp/Phone: +919360832518

Address: 4A/1, NRT Main Road, NRT Nagar, Theni-625531, Tamil Nadu, India

By using Dalman's Market, you agree to this Privacy Policy.

If we update this policy, we'll notify you by email or through your account.